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Do we need any more evidence that social media must be part of crisis...
Screenshot of the Boston Police Department Twitter Feed – 19 April 2013 at 9:04 p.m.
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Mouse in your salad? Don’t blame a Rogue Waiter
The ‘Rogue Worker Theory’ can’t explain this Source: http://www.freakonomics.com/2011/07/21/mouse-in-salad-photo-1/ The Mouse in the Salad The Freakonomics Podcast, The Mouse in the Salad, Stephen...
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Welcome to Crisis Comms in the Social Media Era #yycflood
During the catastrophic flood in Calgary on 21 June 2013, and in its aftermath, the Calgary Police effectively used Twitter as a crisis communications and coordination tool. By doing so they (again)...
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Live-Tweeting the #Sharknado Premiere with a Red Cross Twist
The American Red Cross is taking advantage of the Sharknado premiere – a deliciously bad SyFy movie in which sharks, sucked up in Pacific tornadoes, drop on the unsuspecting public - to promote...
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Organizational resilience at the United Nations Secretariat
Notes for my presentation at the BCM World Conference and Exhibition in London, on 6 November 2013 Background The evolution of emergency management in the United Nations has tracked to the risks faced...
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BCM World Conference 2013: Risk Management and Business Continuity
Again this year, I made the pilgrimage to London to attend the BCM World Conference and Exhibition; a link to the background paper for my presentation is here. As always, there were some nuggets....
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Ready to respond – Business Continuity and Organizational Resilience
Excerpt of the article Ready to respond, my discussion with Continuity, the magazine of the Business Continuity Institute What would you say are the principles which underpin the UN’s approach to...
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5 Key Lessons to Use Social Media for Emergency Management #SMEM
At the International Crisis & Risk Communication Conference on 5 March 2013, I delivered a presentation on the use of social media for crisis communications, based on the following argument:...
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5 Observations of the Continuity Insights Crisis Comms Survey
Earlier this week, Continuity Insights published the Crisis Communications: Social Media & Notifications Systems survey. Continuity Insights began reporting on the use of social media for...
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Towards a network approach to organizational agility and resilience
These are my background notes for the presentation I made at the IERP Global Conference in Kuala Lumpur, Malaysia on 4 June 2014. I have written elsewhere in this space that emergency managers face...
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